MSB School Services | Knowledge Base


    • Knowledge Base

    • Administrator

      A helpful guide for the Admin role.
    • Session Management

      Helpful guide for Providers to manage, create, and edit sessions.
    • FAQ

      Frequently Asked Questions
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        Release Notes: X Logs Next Gen

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            • Recent Articles

            • Switching Between All Student View and Documentation View

              X Logs offers the ability for users to switch between "All Student View" and "Documentation View" in a session. This article will walk through how to switch between the two views. Documentation View From the calendar, open the session. X Logs by ...
            • Campus Management

              Users assigned the X Logs Administrator role have the ability to manage campuses within the system. This includes creating or removing campuses and enabling or disabling campus restrictions. Campus restrictions limit access to student information for ...
            • Client Support hours and holidays

              We will be offline during our company wide holiday breaks. Our Support Team Holiday breaks for 2025: January 20-MLK DAY May 27-Memorial Day July 4-Independence Day September 1-Labor Day November 27-28-Thanksgiving Break December 24-25 and ...
            • Professional Oversight

              Professional Oversight is required when submitting documentation for School Health and Related Services (SHARS), services provided by an Unlicensed provider or Rehabilitative Assistant. In X Logs, this oversight is assigned to the user submitting the ...
            • Session Type

              When creating a session the session type is required. The correct session type must align with the student's Individualized Education Program (IEP). Select Individual if one-on-one care is explicitly ordered in the IEP. Select Group if the IEP does ...
            • Popular Articles

            • Switching Between All Student View and Documentation View

              X Logs offers the ability for users to switch between "All Student View" and "Documentation View" in a session. This article will walk through how to switch between the two views. Documentation View From the calendar, open the session. X Logs by ...
            • Campus Management

              Users assigned the X Logs Administrator role have the ability to manage campuses within the system. This includes creating or removing campuses and enabling or disabling campus restrictions. Campus restrictions limit access to student information for ...
            • Client Support hours and holidays

              We will be offline during our company wide holiday breaks. Our Support Team Holiday breaks for 2025: January 20-MLK DAY May 27-Memorial Day July 4-Independence Day September 1-Labor Day November 27-28-Thanksgiving Break December 24-25 and ...
            • Professional Oversight

              Professional Oversight is required when submitting documentation for School Health and Related Services (SHARS), services provided by an Unlicensed provider or Rehabilitative Assistant. In X Logs, this oversight is assigned to the user submitting the ...
            • Session Type

              When creating a session the session type is required. The correct session type must align with the student's Individualized Education Program (IEP). Select Individual if one-on-one care is explicitly ordered in the IEP. Select Group if the IEP does ...